Technology Resources for your District 90 issued iPad
Below are a list of common problems that may occur and some tips on how to troubleshoot them. Most common problems with iPads can be solved by simply restarting the iPad. It is usually our recommendation to restart the iPad first, and then try the task again. If that doesn’t resolve the issue, some of the solutions to the most common problems can be found below.
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Issue with the iPad |
Common Solutions |
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Battery Draining Quickly |
Zoom is a battery intensive app, and can drain an iPads battery very quickly. Try the steps outlined in this tip sheet to help alleviate this issue |
Cannot Login to Schoology |
When a student gets logged out of Schoology, they need to log back in using the “Login with my school” button – view steps on this process - view Video for login step |
Cannot Login to SeeSaw |
Starting Fall 2020, students will need to login to SeeSaw with their Google username and password to have access to all there classes. No class code is needed. Please watch this video on how to login with your student’s Google information |
Cannot view all classes in SeeSaw |
Make sure you logged in with your student’s Google credentials (see above video), then watch this short video on how to find your student’s SeeSaw classes |
Cannot Login to Google |
Make sure you are logging in with your Google username and password, your username is [email protected]. Try this video If you have forgotten your password, please contact your teacher or send an email to help desk. [email protected] |
Setting Up iPad |
The steps of W.E.S.S.P.B - Wi-Fi, Email, Securly, Schoology, PowerSchool , Back-Up |
Occasionally the systems we use have technical difficulties, and experience outages. Here are some links to check the status of those systems:
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Schoology |
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SeeSaw |
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Securly |
Student Data Privacy
District 90 takes the privacy of our student's data seriously. This page intends to make it transparent that the district is working diligently to be compliant with the Student Online Personal Protection Act (SOPPA) when it goes into effect July 1, 2021.
Instructional Technology/Student Data Privacy Resource Guide
PowerSchool Data Breach Jan 2025
District 90 was notified on Jan 7, 2025 that PowerSchool, our student data management provider, experienced a global security breach affecting hundreds of school districts including District 90. On or around Dec 28, 2024 an unauthorized party infiltrated PowerSchool’s server and extracted information from 2,900 District 90 student records and 1,400 District 90 staff records. Student info accessed included student name, address, home phone, date of birth, doctor’s name and phone (if provided), medical alert information if applicable (such as an allergy or presence of an IEP plan), parent/guardian name, and emergency contact information for 2,900 student records. Staff information accessed included names, school email, school phone number, home or mobile phone number, and home mailing address. No social security numbers or financial information for any individual affiliated with D90 was compromised.
PowerSchool has taken action to address the incident including working with law enforcement and technology security experts to contain the data and strengthen security protocols. PowerSchool will offer complementary identity protection and credit monitoring for two years for all affected individuals. More information about the data breach is available from PowerSchool here. Link: https://www.powerschool.com/security/sis-incident/
If you have any further questions or need additional help please email: [email protected]